Returns & Exchanges
At Simon Says Stamp, we want you to be completely satisfied with your crafting supplies. If you are not happy with your purchase, you may return unused and unopened items within 30 days of delivery for a full refund.
Request Authorization
Contact our customer service team via email to obtain a Return Merchandise Authorization (RMA) number before shipping your items back.
Pack Your Items
Securely place the unused items in their original packaging, ensuring they are well-protected to prevent damage during transit.
Ship the Package
Affix the return label and ship the package through your preferred carrier; we recommend using a trackable shipping method for your protection.
Receive Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing